Counselling Services

UOW Counselling is staffed by professional counsellors, offering short-term confidential support to students. Counselling appointments are available via phone, online and face-to-face at some campuses.

 

Register for counselling support

Crisis support

In an emergency, call Triple 0 (000)
24-hour student wellbeing support line
Sexual assault and sexual harassment support

Support for students outside Australia

All students have access to the 24/7 Student Assistance Program through TELUS Health while they are outside Australia on travel relating to their studies. TELUS Health provide confidential expert advice, recommendations and referrals, as well as convenient access to online resources and tools.

How to access the service

  1. Download the TELUS Health One app or visit one.telushealth.com
  2. Open the app, click on ‘Log in’ and enter the shared log-in credentials as follows:

Username: uow_int_students
Password: lifeworks

Contact TELUS Health

Online: one.telushealth.com
Within Australia: AU 1300 361 008 or +61 3 9658 0025
Outside Australia: Log-in and select 'Contact TELUS Health' for a list of international phone numbers