Student Success Hub

The Student Success Hub is a welcoming place, where you can share your experiences, seek support and connect with other students. Drop in and say hi to our team of Student Success Mentors, who can help you find opportunities, services and support, so you can make the most of your time at UOW.

Where to find us

UOW Wollongong campus

  • Building 19, ground floor, room 15
  • Monday Friday, 9 am 4 pm, during session weeks

UOW Liverpool campus

  • Level 1, room 131
  • Monday Friday, 9 am 4 pm, during session weeks

UOW Sutherland campus

  • Ground floor, room 4
  • Monday Friday, 9 am 4.30 pm, during session weeks

Online

Send a message or book an appointment through our Student Success Portal.

How Student Success Mentors can help

Our friendly Student Success Mentors are senior university students who know the university ropes. They can help you by:

  • Listening to your university experiences and helping you settle in
  • Explaining how to navigate the university campus and online systems 
  • Setting up connections with fellow students in your degree 
  • Sharing tips and tricks for succeeding at university

They can also help you to get to know what is available to support your success at university and help you access a wide range of services at UOW, including: 

  • First Session Mentoring 
  • Social and extra-curricular activities 
  • Wellbeing support
  • Indigenous student support
  • International student support
  • Student Accessibility and Inclusion (SA&I)
  • Careers and Employability, including UOWx
  • Peer study programs, such as Peer Assisted Study Sessions (PASS) and Peer Learning Coaching (PLC)

And much more!

If you have a question and you are not sure who to ask, chat with one of the Student Success Mentors. If they can’t answer your question, they will be able to tell you who to speak with.  

Using the space

All students are free to use the Student Success Hub. Come and study, hang out with friends and connect with our Student Success Mentors. The Student Success Hub can also be booked for larger groups and events; please come and chat to us and we will try and accommodate your needs! 

 

 

“The Student Success Hub is a versatile space at the university for students to come and connect with Student Success Mentors and ask any questions they may have. Students can also use this space to study, connect with other students, or even just to unwind with a puzzle or craft activity. Everyone is welcome at the Student Success Hub, with a particular encouragement for first session students to come and learn more about the university and the amazing support services offered at UOW”.  Megan Caster Student Success Mentor