Delivery Standards
- 1. UOW recruits and retains quality staff to support and deliver learning and teaching and research training
- 2. Academic staff are effectively inducted
- 3. Ongoing professional development is encouraged and available to all academic staff
- 4. UOW staff are accessible to students and HDR candidates
- 5. UOW fosters innovative and informed L&T practice
- 6. Quality teaching and supervision practice is shared
- 7. Quality teaching and supervision is recognised and rewarded
- 8. Appropriate resources and facilities support quality teaching and research supervision
- 9. Assessment practices are fair, consistent and inform learning
- 10. UOW courses delivered by a third party are of equivalent standard
- 11. UOW courses delivered across multi-locations are of equivalent standard
| Performance indicator | Measure | Key inputs | External references | Governance |
|---|---|---|---|---|
| 1.1 UOW has plans and strategies to recruit and retain quality staff who demonstrate a contribution to effective learning, teaching and research training |
Promotion and probation statistics Staff induction participation Data on: |
UOW and Faculty Plans Academic Performance Framework Continuing Professional Development (Learning and Teaching) Policy and Framework HDR Supervisor Training |
HES 3.2.1 and 3.2.2 | People and Culture Committee > University Council |
| 1.2 The selection process considers evidence of teaching effectiveness – e.g. through the presentation of evaluations and peer assessments etc |
Selection Committee reports |
Continuing Professional Development (Learning and Teaching) Policy Academic Staff Position Classification Standards Position Descriptions |
HES 3.2.3 | Faculty Selection Committee> UEC> Academic Senate |
| 1.3 All subject coordinators and lecturers possess a qualification at least one AQF level higher than the level at which they teach or can demonstrate equivalent experience; tutors and demonstrators may have the same level qualification provided they are closely supervised and have a professional development plan in place |
Sign-off documentation kept by School/Faculty Unified reports on academic staff holding a PhD |
Recruitment and Selection Policy Teaching and Assessment: Code of Practice - Teaching HDR Supervision and Resources Policy |
HES 3.2.3 and 3.2.4 | Faculty Selection Committee > UEC> Academic Senate |
| 1.4 HDR candidates are supported by supervision from staff engaged in research and who support them to achieve success with their research |
Monitoring of HDR supervision registration APR process UOW staff induction program participation rates HDR New Supervisor Induction Workshop participation rates |
HDR Supervision and Resources Policy HDR Progress Guidelines |
HES 4.2.3 Australian Council of Graduate Research Guidelines |
FRC > URC > Academic Senate |
| Performance indicator | Measure | Key inputs | External references | Governance |
|---|---|---|---|---|
| 2.1 All teaching staff (incl. casual teachers) are appropriately inducted and prepared for their teaching and ancillary duties |
Staff feedback UOW staff induction program participation rates HDR New Supervisor Induction Workshop participation rates |
Teaching and Assessment: Code of Practice – Teaching Teaching and Assessment: Assessment & Feedback Policy Code of Practice – Casual Academic Teaching |
HES 3.2.3 and 3.2.4 | UEC/URC> Academic Senate |
| 2.2 All teaching staff (incl. casual teachers) understand their responsibilities under TAPS and other relevant University and Faculty policies and procedures |
Staff feedback Audit of casual staff |
Teaching and Assessment Suite of Policies (TAPS) Code of Practice – Casual Academic Teaching |
HES 3.2.3 | UEC> Academic Senate |
| Performance indicator | Measure | Key inputs | External references | Governance |
|---|---|---|---|---|
| 3.1 All new academic staff involved in teaching have completed the requirements of the CPD Framework for newly appointed academic staff involved in teaching within 12 months of their appointment |
CPD participation and completion rates and times Renewal of HDR supervisor registration |
Continuing Professional Development (Learning and Teaching) Policy | HES 3.2.3 | UEC> Academic Senate |
| 3.2 Academic staff at all levels and including casual teachers have access to professional development opportunities relevant to their needs |
LTC system for recording staff participation in L&T courses and seminars Career Development Plan HDR Supervision Training Program |
Continuing Professional Development (Learning and Teaching) Policy Teaching and Assessment: Code of Practice – Teaching Teaching and Assessment: Assessment & Feedback Policy Code of Practice – Casual Academic Teaching |
HES 3.2.3 | UEC> Academic Senate |
| Performance indicator | Measure | Key inputs | External references | Governance |
|---|---|---|---|---|
| 4.1 All staff involved in teaching and supervision provide fair access to consultation with students and HDR candidates by appropriate means during session |
Students and HDR candidate feedback Annual HDR Progress Report feedback |
Teaching and Assessment: Code of Practice – Teaching Teaching and Assessment: Assessment & Feedback Policy FAQs on Student-Academic Consultation |
HES 3.2.5 | UEC/URC> Academic Senate |
| Performance indicator | Measure | Key inputs | >External references | Governance |
|---|---|---|---|---|
| 5.1 UOW encourages pedagogical research and communicates innovations in research into learning and teaching to staff |
WATTLE reports Faculty teaching reviews and staff professional development planning Number of OCTAL nominations HDR supervision awards HDR supervision training program participation and content |
OCTAL Guidelines Continuing Professional Development (Learning and Teaching) Policy Continuing Professional Development Framework |
HES 3.2.3 | UEC> Academic Senate |
|
5.2 UOW encourages academic staff to incorporate pedagogical research into their teaching practice |
Participation in events/fora on the scholarship of learning and teaching WATTLE participation and reporting |
OCTAL Awards Program CPD Portfolios Continuing Professional Development (Learning and Teaching) Framework |
HES 3.2.3 | UEC> Academic Senate |
| 5.3 UOW offers a technology rich learning environment |
Number of subjects offered through Moodle Student and HDR candidates feedback SES results for Learner Resources |
|
HES 3.3.1 and 3.3.2 | UEC> Academic Senate |
| Performance indicator | Measure | Key inputs | External references | Governance |
|---|---|---|---|---|
| 6.1 UOW actively supports the sharing of information on good practice in teaching, supervision and assessment |
LTC system for recording staff participation in L&T courses and seminars and engagement with L&T Hub WATTLE participation statistics Participation in supervisor community of practice sessions |
Continuing Professional Development (Learning and Teaching) Framework | HES 3.2.3 | UEC> Academic Senate |
| 6.2 UOW encourages academic staff to undertake peer observation of teaching | LTC system for recording peer observations | Continuing Professional Development (Learning and Teaching) Framework | HES 3.2.3 | UEC/URC> Academic Senate |
| Performance indicator | Measure | Key inputs | External references | Governance |
|---|---|---|---|---|
| 7.1 UOW rewards and celebrates quality teaching (e.g. through promotions, awards, prizes and grants |
External teaching citations, grants, fellowships (e.g. ACGR Awards) Internal awards and grants (including for teaching and for HDR supervision) |
OCTAL Guidelines | UEC/URC> Academic Senate | |
| 7.2 UOW sets and reaches targets for applications for promotions and learning and teaching awards |
Promotion and probation statistics External teaching citations, grants, fellowships Internal awards and grants |
Continuing Professional Development (Learning and Teaching) Framework OCTAL Guidelines |
UEC> Academic Senate | |
| 7.3 There are clear guidelines and support for staff seeking academic promotion based on teaching and/or supervision ranked highly, including on how to evidence teaching achievement |
Comparative Academic Promotion success rates by faculty and level Staff feedback Promotion Committee Feedback |
Academic Promotion Committee Procedures Mix of Evidence Guidelines Academic Promotion: A Guide to Evidence about Teaching (under review) |
UEC> Academic Senate |
| Performance indicator | Measure | Key inputs | External references | Governance |
|---|---|---|---|---|
| 8.1 UOW evaluates systematically and transparently the levels of staffing required to conduct and support teaching and research supervision adequately, sets appropriate targets (e.g. for staff : student ratios) and allocates resources accordingly |
Staff: student ratios reported via TCSI Faculty review reports GRS report on supervisory loads |
UOW Strategic Plan Faculty workforce plans and workload models Annual Faculty plans and performance reports HDR Supervision and Resources Policy |
HES 3.2.1 | ULG |
| 8.2 UOW has clear goals and strategies for the assessment, allocation and management of learning spaces and of resources for HDR candidates |
Student feedback Staff feedback PREQ results and feedback |
Timetabling Policy Overcrowding in Teaching Spaces Procedure HDR Supervision and Resources Policy Annual Faculty plans and performance reports |
HES 2.1.1 | UEC/URC> Academic Senate |
| 8.3 In the event of a course (or course instance) being discontinued, UOW adopts clear and effective ‘teach out’ or course transition plans to ensure that no student enrolled in the course is disadvantaged | Student feedback |
Course and Subject Approval Procedures |
CPDG> FEC> QARG> Academic Senate or DVCASL |
| Performance indicator | Measure | Key inputs | External references | Governance |
|---|---|---|---|---|
| 9.1 The grades awarded (and other information provided to students and HDR candidates on their achievement) make a direct link between the intended learning outcomes and students’ and HDR candidates' actual performance on assessment tasks |
COSMOS data showing all courses have CLOs AACSB assurance of learning process (BAL) |
Teaching and Assessment: Code Of Practice- Teaching Teaching and Assessment: Subject Delivery Policy Teaching and Assessment: Assessment & Feedback Policy (including the Grades of Performance) Honours Policy |
HES 1.4.3 | EPAQ> UEC> Academic Senate |
| 9.2 Teaching staff provide helpful and timely feedback to students on performance |
Student feedback SES results GOS results SEBS results APR Process (HDR Candidates) |
Teaching and Assessment: Code Of Practice- Teaching Teaching and Assessment: Subject Delivery Policy Teaching and Assessment: Assessment & Feedback Policy |
HES 1.3.2 and 1.3.3 | UEC> Academic Senate |
| 9.3 Work placements and other forms of work-integrated learning are appropriately supervised and assessed |
Feedback from students and HDR candidates and host organisations SONIA data |
Code of Practice – WIL (Professional Experience) | HES 5.4.1 | UEC> Academic Senate |
| 9.4 Where more than one member of staff is teaching a subject, good processes and communication with other teaching staff ensure consistency in terms of delivery of subject and assessment |
Internal moderation reports Calibration activities |
Teaching and Assessment: Code Of Practice- Teaching Teaching and Assessment: Subject Delivery Policy Teaching and Assessment: Assessment & Feedback Policy |
UEC> Academic Senate | |
| 9.5 UOW validates course learning outcomes through periodic external peer review of assessment and student learning outcomes | Inter-university external benchmarking of key units | Course Monitoring and Review Procedures | HES 5.3.4 | QARG > UEC> Academic Senate |
| Performance indicator | Measure | Key inputs | External references | Governance |
|---|---|---|---|---|
| 10.1 Where a UOW subject is offered through a third party arrangement, any variation in content, subject objectives or assessment of learning outcomes must be approved by the relevant UOW Subject Coordinator |
Subject Outlines approval processes |
Collaborative Delivery Review Procedures Collaborative Delivery - Subject Quality Assurance Procedures |
HES 5.4.2 | UEC> Academic Senate |
| 10.2 All teaching undertaken via a third party must meet the University requirements for teaching and assessment as set out in the TAPS and other relevant policies and procedures | Annual Review of Collaborative Delivery Report |
Teaching and Assessment: Code of Practice – Teaching Teaching and Assessment: Subject Delivery Policy Teaching and Assessment: Assessment & Feedback Policy Collaborative Delivery Review Procedures Collaborative Delivery - Subject Quality Assurance Procedures Procedure for Monitoring Comparative Student Outcomes |
HES 5.4.2 | UEC> Academic Senate |
|
10.3 All UOW courses offered through a collaborative delivery partner are regularly reviewed to ensure equivalence of student learning outcomes and fulfilment of all contractual obligations |
Annual Review of Collaborative Delivery Reports Annual Collaborative Delivery Summary Report |
Collaborative Delivery Annual Review Procedures Collaborative Delivery - Subject Quality Assurance Procedures Third Party Contracts/Agreements |
HES 5.4.2 | UEC> Academic Senate |
| 10.4 All new courses delivered through a third party arrangement must be covered by a contractual agreement and meet all specified due diligence and risk assessment requirements |
Third Party Register Annual Review Reports |
Assessment of New Collaborative Delivery Procedures | HES 5.4.2 | UEC/UIC> Academic Senate |
| Performance Indicator | Measure | Key Inputs | External References | Governance |
|---|---|---|---|---|
| 11.1 Where a course, or a component of a course, is delivered across multiple locations, an analysis of student results will be undertaken at the end of each session as a means to ensure equivalence of learning outcomes |
CSO Data Reports Annual CSO Monitoring Report |
Procedure for Monitoring Comparative Student Outcomes | HES 1.3.5 and 5.3.4 | EPAQ> UEC/UIC> Academic Senate |