Services for students at Shoalhaven Campus
Student Support Coordinator
Sue Leppan, our Student Accessibility & Inclusion Specialist, can help you with any questions you have about your studies, including providing information about academic support or referring you to other services provided at UOW Shoalhaven and in the local community.
Some of the things we might be able to help you with include:
- Advice about who is the best person in your Faculty or in the University to help with your problem
- Referring you to welfare support services or counselling services provided at the university or in the local community
- Providing information about where to get academic help for your studies
- Assisting you to have adjustments due to an illness or injury
- Providing information and support when you need to find help for financial and legal matters
- Provide information and support regarding fines
- Showing you where to find information about scholarships available at UOW
- Information about the complaints procedures at UOW and where to get support if you wish to lodge a complaint
- Information about procedures and policies at UOW and some help to negotiate them.
- Advice on COVID-19 related issues such as; financial concerns, food insecurity, tenancy rights information and mental health support
Contact Sue Leppan by email at: ssa-shoalhaven@uow.edu.au or phone: 4888 0888 to make an appointment. Available for appointments Tuesday - Friday.
Disability services
We’d like you to do just one thing - get in touch with us. We view it as such a strength when people reach out to us and get the support they are entitled to and that they need. Our team are experienced in this area, they take your privacy very seriously, and they are keen to put in place support mechanisms to enable you to succeed at UOW.
Our Disability Liaison Officers work with you to find out your personal needs and how we can best assist you in overcoming any related obstacles. This support ranges from equipment, to negotiating with staff, exam assistance or alternatives, note takers, assistive technology, independent learning programs, or linking in with other UOW services such as counselling or peer connection services. Students dealing with mental health issues, chronic illness and pain, sensory disabilities, physical disabilities, learning disabilities, temporary disabilities; or carers of people with a disability, please get in touch now. We’re here to help.
For more information visit:
Learning development
Learning Development offers free resources, seminars and personalised consultations to enrolled students seeking to improve their academic performance. Consultations are available in person (when health safety restrictions allow), online via Zoom (or preferred video conferencing medium), by email or by phone.
Studiosity: 24/7 draft feedback and short question chats
Free for UOW students, Studiosity is a third-party service that can be used to receive fast (within 24 hours) feedback on your drafts or to submit a question and be connected to one of their relevant staff to chat in real-time (up to 20 minute sessions). Questions can be on writing, research, referencing, study skills, or foundational mathematics and science concepts. Access Studiosity through your subject Moodle site.
For more information visit:
Careers and Employability
The team at Careers and Employability have been working hard behind the scenes to provide you with a diverse range of career-based resources and services that you can access online to help you along the way. Let’s take a look at what’s available.
You can now speak to one of our career professionals at Careers and Employability Monday to Friday. When booking your appointment you will have two options:
- Cisco WebEx Meetings: The device you use will need a microphone, speakers, and where possible, a camera.
- Telephone: Careers Central will call you directly using the mobile phone number you have provided in SOLS.
- Tailored employment opportunities and job search assistance - despite the disruption of COVID-19, there are still job vacancies. Employers advertise positions direct to UOW students and UOW Careers Central also collate jobs from numerous job-seeking websites. Search through the categories below or set up alerts in CareerHub and when you’re ready to apply, we are here to help with your applications.
Our online suite of Careers and Employability resources is available to Shoalhaven students, you might want to start by exploring the upcoming online workshops and employer events. Why not also check out our Careers and Employability Facebook page.
Jobs advertised on SEEK in the Shoalhaven area
You also have access to our careers portal Career Resources which is packed with career resources, videos and interactive tools – all accessible using your UOW username and password.
The Regional Career Consultant works with students, employers and academic staff to deliver targeted career development services and initiatives to enhance student employability and graduate career outcomes.
Services include:
- One-on-one consultations
- Tailored career development workshops
- Job search, resume and interview preparation advice
Make an appointment for a free one-on-one appointment to discuss career direction and planning, assistance with workplace learning opportunities, resumes and other job preparation skills to prepare for life after university.
Counselling services
University Counsellors offer free and confidential counselling to students or staff who want to talk through and change areas of difficulty, conflict or crisis in their lives.
Register to access counselling
Complete and submit the Complete Registration and Consent Form (only current UOW students can access this form using their UOW student login details).
After we have received your completed registration form, a counsellor will contact you by phone to complete an assessment and discuss how we can best support you.
Support may include booking you in for an appointment with the UOW counselling service or referring you to other internal or external services.
Before your first appointment
You will be asked to complete a confidential assessment that will provide your counsellor with information to assist in your care.
Email us if you can’t attend your appointment
Please contact us by email (reception-counselling@uow.edu.au) if you need to cancel or reschedule your appointment. You can access up to six appointments a year.
UOW 24-hour Student Wellbeing Support Line
You can use the wellbeing support line if you are experiencing a crisis yourself or if you are supporting someone else who is emotionally distressed. This service is free and confidential and is provided by a qualified Crisis Support Worker.
UOW Crisis Support Numbers:
- Call 1300 036 149
- Text 0488 884 164
Crisis Support Workers are available 24/7 everyday
UOW After Hours Crisis Support
Peer Assisted Learning - PAL
PAL (Peer Assisted Learning) sessions are structured weekly study groups facilitated by PAL Leaders, trained students who have successfully completed the subject.
PAL Leaders facilitate group based activities that incorporate important and challenging content with study tools, to help you successfully complete the subject.
PAL sessions run online and commence in Week 2.
IT Services
Information Technology is a central component of the University of Wollongong’s core business. Our IT support staff are on hand to help with all of your IT related questions including help with UOWmail, SOLS, Printing, Wifi set-up and much more whether you are on campus or learning remotely.
Please contact IMTS Service Centre for all of your IT requirements.
- IT Service Portal: Log help tickets, use live support chat and search for answers online in our Knowledge Base at servicedesk.uow.edu.au
- User account and password help: https://uow.info/password
- Phone: +61 2 4221 3000 (extension 213000) during Service Desk opening hours