Service requests and enquiries

Contact the Service Centre

Raise service requests (e.g. pest and animal issues, cleaning, furniture moves) or general enquiries:

Office Hours: 7:00 am - 4:00 pm (Monday to Friday). 

Please be aware that the Infrastructure and Property Division Service Centre will be closed at 4pm Thursday 19 December 2024 and re- open at 7am on Monday 6 January 2025.

Urgent or emergency service requests

  • During office hours, please contact the IPD Service Centre on 02 4221 3217.
  • Outside office hours, please contact UOW Security on 02 4221 4555.