Get help

IT Service Portal: Log help tickets, use live support chat and search for answers online in our Knowledge Base
User account and password help
Service Desk:
- Phone: +61 2 4221 3000 (or Ext 213000) during Autumn and Spring sessions Service Desk opening hours
In-person:
- Students: Building 17, Level 1 during Student Lab opening hours
- Staff: Building 17, Level 2 during T&T Hub opening hours
IT Security email: it-security@uow.edu.au
Actual or suspected data breach: contact the Information Compliance Unit as soon as possible at icu-enquiry@uow.edu.au.