There are a number of student systems and communication channels that you'll access both on campus and at home during your time at UOW. Here you'll learn what they are, what they're for and how to access them.
Systems and communications channels
- SOLS
- SOLSMail
- UOWMail
- Multi-Factor Authentication (MFA)
- Moodle
- AskUOW
- MyUOW App
- Current Students Website
- SMS
- Personal email
- Your user account and password
SOLS (Student Online Services)
What is it?
SOLS is where you will self-manage many aspects of your enrolment including:
- enrolling in subjects
- choosing your class times
- accessing eLearning (Moodle)
- managing your fees
- checking subject results
+ much more
How to log in:
Log in using Single Sign-On (SSO) with your UOW username and password.
SOLSMail
What is it?
SOLSMail messages appear in SOLS and are one of the key ways the University will communicate with you about academic and administrative matters including:
- Changes to published curriculum, classes, assessment due dates
- Subject and exam timetables
- Census date reminders
- Re-enrolment, fees, course progress
- IT outages and disruptions
It is recommended that you check your SOLSMail every day.
How to log in:
Log in using your UOW username and password.
UOWMail
What is it?
Your UOWMail account is your student email account and is your primary way to contact your lecturers and tutors. You will also receive important, non-academic messages via UOWMail including:
- Fortnightly student newsletters with faculty-specific information and UOW student support services
- Social and co-curricular activities and programs e.g. UOWx, career opportunities
- Student elections and surveys
It's important check your UOWMail inbox regularly for important information sent to you by UOW.
With UOWMail you can also download the entire Microsoft Office suite like Excel, Powerpoint and Word for free!
How to log in:
Login using your UOW username followed by @uowmail.edu.au (e.g. username@uowmail.edu.au)
UOW uses MFA for several UOW systems and applications. During your first login to these systems, you will need to set up your MFA and verify your login.
Setting up MFA on your student account
1. Go to the MFA Test Page.
2. Enter your student username and password when prompted.
3. The system will check if MFA is configured on your account.
If MFA is already set up: the 'Success' page is displayed and you can proceed to step 4.
If MFA is not set up: you will be prompted through the set up process. Click Next to begin and follow the prompts.
If installing the Microsoft Authenticator app, ensure you download the correct app by Microsoft Corporation. Other apps may have similar icons. This is a free application and payment is NOT required.
Note: UOW uses three methods for MFA: Microsoft Authenticator app, SMS, and callback phone. The Microsoft Authenticator app is the UOW supported app and more secure than SMS or callback phone.
4. After you have setup MFA, click the 'Opt in for MFA' button to activate MFA on your account. This process will take about 10-15 minutes to take effect.
Note: If you are already using MFA for the VPN, do this without connecting to the VPN.
5. You will be directed back to the MFA Test page.
6. Your student account is now ready to use MFA.
Authentication methods
On the MFA test page, click on the 'Check Security Info' button to view your current information, or to add additional authentication methods to your account. It's strongly recommend that you set up an alternative MFA method.
Help and further information
If you need help setting up MFA, please contact the IT Service Desk.
Once you're set up, you'll be able to access further information about MFA.
e-Learning (Moodle)
What is it?
Moodle is the main e-learning tool that is used for subject sites where you can:
- access subject outlines, lecture notes and readings
- view assessment details
- submit assignments
+ more
It is recommended that you check Moodle a few times a week.
How to access it:
You can access e-Learning via SOLS.
AskUOW
What is it?
AskUOW allows you to search a range of FAQs to quickly answer any question about uni. It's just like Google for UOW!
You'll find answers to your questions about:
- enrolment
- course progression
- fees
- accommodation
- support services
+ more
How to access it:
Log in using your UOW username and password.
MyUOW app
What is it?
The MyUOW mobile app is a great way for you to stay connected with what's happening at UOW.
- It has quick links to SOLS, UOWMail and AskUOW
-
You can opt-in to different channels depending on your interests. For example, career opportunities, clubs and societies, faculties, study abroad, sports, or eat and shop on campus.
Current Students Website
What is it?
The Current Students website is your access point to important information you'll need as a student at UOW.
SMS
The University will only send you an SMS about critical information that you need to know urgently.
An SMS may also be sent to remind you about an appointment you’ve made.
Personal email
The University will only send emails to your personal account if you are a future student or have been disengaged with UOW for a long time and they have a critical message to get to you.
What is it?
The UOW Students Instagram page is a fun way to connect with other students and what's happening on your campus.
You'll find social activities, competitions, videos, student-led content, as well as news and events.
Your user account and password
What is it?
You will be allocated a UOW user account when you enrol.
Your user account gives you access to the various IT services available including internet and Wi-Fi, printing and copying, computer access, SOLS, UOWMail and online library resources.
Find out more about UOW IT services