Sometimes studying at university isn’t straightforward. It’s quite normal to need support adjusting to student life; keeping up with your study load can be quite a challenge.
Student Success Specialists
Our Student Success Specialists are here to support you throughout your degree at UOW. They provide information about various services and programs available to help you to succeed.
How we help:
- Personalised support: We work closely with you to develop a tailored Student Success Plan.
- Connecting you: We link you with the right support services to enhance your university experience.
- Proactive outreach: We may contact you via phone or email during the session to check in and offer additional support.
Collaboration with Subject Coordinators: Our specialists collaborate with Subject Coordinators to ensure students who are facing factors that impact their studies receive timely and relevant support.
How to book a consultation
- Access the Student Success Portal
If it’s your first time using the portal, you’ll need to set up your account. - Join the Student Success Specialists program.
- Click on ‘Success Specialists’.
- Select the Student Success Specialist that looks after your Faculty (or Campus).
- Click on ‘Message’.
- To book a consultation, click on ‘Request Session’ in the top right-hand corner.
- The Student Success Specialist will respond to your request as soon as possible.