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Current residents

Residence privacy statement

Collection and use of your personal information

UOW is committed to protecting your privacy and ensuring your personal and health information is handled in accordance with the Privacy and Personal Information Protection Act 1998 (NSW) and Health Records and Information Privacy Act 2002 (NSW).

The University of Wollongong (UOW) will collect and use your personal and/or health for the provision of accommodation services at UOW Student Residences.

How we use the information we hold

This includes for the following purposes:

  1. Confirming your identity and your eligibility to apply for accommodation.
  2. Consideration and assessment of any special needs, adjustments or matters that may be required to support your accommodation needs;
  3. Verifying any conditions that may be imposed on your Offer of Accommodation;
  4. Maintaining our relationship with you as a resident of UOW Student Residences;
  5. Maintaining records for the proper administration of UOW Student Residences;
  6. Complying with legislative and regulatory requirements;
  7. Maintaining compliance with the UOW Current Residents website and other associated UOW Policies;
  8. Conducting our business of providing accommodation and associated services and performing our internal administration and operations;
  9. Ensuring safe, comfortable, quality and affordable housing options;
  10. Confirming your identity for purposes of key replacement, access to buildings and other security related matters.

How we collect your information

In most circumstances, we will collect information directly from .

Information may also be collected from other areas of the University to assist us to provide accommodation services to you (as described above). For example, the Associate Director, Student Residence (or delegate) will obtain your official academic results or confirm your enrolment status for the purpose of confirming your eligibility for UOW accommodation.

Security of your information

UOW has well established administrative processes and robust IT systems to keep your data secure. We take all reasonable precautions to protect information from loss, misuse or alteration.

Disclosure of your personal and/or health information

UOW will only disclose your personal information for the purpose for which it was collected, or for a directly related purpose.

We may disclose your information in the following circumstances:

  1. The Associate Director, Student Residence (or delegate) will obtain your official academic results or confirm your enrolment status from the University, UOW College or other educational institution that you are attending at that time, for the purpose of confirming the requirements of your offer of accommodation. That information will be subject to this Statement;
  2. Whilst you reside in UOW Student Residence, if we become concerned about your behaviour affecting the health and/or safety of any person at the Residence (including yourself), we may:
    (i) need to contact and seek assistance from any third party who can reasonably assist in ensuring yours/or another person’s health and safety; and
    (ii) exchange your personal and/or health information with that third party;
  3. Any outstanding fees relating to the provision of accommodation services by us may be referred to a debt collection agency for the recovery of those debts;
  4. To assist law enforcement where there are reasonable grounds to believe that an offence may have been committed;
  5. In the case of an emergency or where there are concerns for a child’s welfare, UOW may be required to disclose your personal/ information to third parties.

We will not otherwise share your personal and/or health information with any other person or party, unless:

  • We are required or authorised by law; or
  • You have provided your authority for us to do so.

Access to your personal and/or health information

You have the right to access and/or seek amendments to the personal and/or health information that we hold about you. You may do so by contacting UOW Student Residences on (02) 4221 3555.

Further information

Further information regarding UOW’s commitment to Privacy can be found at UOW's Privacy Home Page.

If you are dissatisfied with the way that UOW has handled your personal and/or health information you may contact the University’s Privacy Officer on (02) 4221 4368 or icu-enquiry@uow.edu.au.